Shipping and Returns

Enjoy FREE shipping on all fragrance orders worth Rs. 3,000 or above — no hidden fees, no surprises.

All orders are processed promptly and delivered to your doorstep within 3–5 business days anywhere in Pakistan.

We partner only with trusted courier services to ensure your package arrives safely and on time. From the moment your order leaves our facility to when you unbox your perfume, your Airox experience is designed to be effortless and elegant.


Returns

Your satisfaction means everything to us. If for any reason you wish to return your purchase, we offer a 15-day return window from the date of delivery.

To be eligible for a return:

  • The perfume must remain unused, unopened, and in its original packaging.
  • Each order includes a sample vial — please use the sample to test the fragrance before opening your main bottle.
  • The full-size bottle must stay sealed for the return to be accepted.

If you’d like to return your order, simply contact our support team, and we’ll guide you through a quick, smooth, and hassle-free return process.


Exchanges

Want to try something new? ✨ You can request an exchange within 15 days of delivery for any fragrance that is unused, unopened, and in original condition.

Our support team will help you:

  • Choose your next fragrance
  • Arrange the exchange pickup and delivery
  • Ensure a seamless and satisfying experience

We want you to love every scent you wear — that’s our promise.


Need Help?

We’re always here to assist you 💬 If you have any questions about your delivery, return, or exchange, our team is just a message away.

📞 Call or WhatsApp: +92 370 6150198

📧 Email: support@airoxfragrances.com | info@airoxfragrances.com

Whether it’s a quick question or a detailed concern, we’ll make sure your Airox Fragrances experience stays as premium as the perfumes themselves.

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