Privacy Policy

Airox Fragrances
Last Updated: October 30, 2025

1. Introduction

At Airox Fragrances, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to our Privacy Policy.

2. Information We Collect

We collect information to fulfill orders and improve your shopping experience, including:

  • Name, phone number, email address, and shipping details
  • Order and payment information (processed securely via Shopify)
  • Communication data (messages, feedback, or inquiries)
  • Device and usage information (IP, browser type, etc.) via cookies

3. How We Use Your Information

  • Process and deliver your orders
  • Communicate regarding purchases, returns, or support
  • Improve our website and services
  • Send promotional offers or product updates (optional subscription)
  • Ensure secure transactions and prevent fraud

4. Email & Marketing Communication

When you share your email, we may send updates or exclusive offers. You can unsubscribe anytime. Transactional emails (order confirmations, shipping updates) will still be sent as needed.

5. Data Protection & Security

We follow industry-standard practices to protect your personal data. While no online system is 100% secure, we strive to keep your information safe through encryption and trusted payment systems.

6. Cookies

Cookies help us enhance user experience — remembering preferences and tracking website usage. You can disable cookies in your browser, though some features may not function properly.

7. Information Sharing

We only share your data when necessary, such as:

  • With Shopify and delivery partners for order fulfillment
  • With payment processors for secure transactions
  • When legally required or with your consent

We never sell or trade your personal data.

8. Your Rights

You can request to:

  • Access or correct your personal data
  • Opt-out of promotional emails
  • Request deletion of your stored information

For any data-related request, contact us at info@airoxfragrances.com or via WhatsApp.

9. Data Retention

We keep your information as long as needed for order processing, legal compliance, or ongoing customer support.

10. Policy Updates

We may revise this policy periodically. Updated versions will be posted here with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: